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Terms & CONDITIONS
Payment Policy
Fees will be invoiced and are required to be paid in full prior to the scheduled appointment.
Cancellation Policy
We have a 24hour cancellation policy.Any cancellation with at least 24hours notice can be rescheduled with no fee.If cancellation is not received with 24hours notice the full fee applies.
Confidentiality
All information supplied by the client is confidential.Information will not be given to third parties in relation to the client or the client’s personal details without their permission, unless the client, or another person associated with the client, is considered to be in a serious or life- threatening situation.The practitioner is duty-bound to report any welfare/safety concerns relating to the client or someone associated with the client to the appropriate authorities.
Disclaimer
The provision of this professional service is intended as a tool and helpful resource to assist clients towards their own ultimate goals. It is not a replacement or substitute for medical or psychological assistance. Clients who have a medical or psychological disorder or illness must also seek professional medical advice. This responsibility falls with the client to disclose and not the practitioner to diagnose.
If a client requires specialised care, the practitioner may refer the client to other services or suitable professionals that fit the client's needs and requirements. No assumption of responsibility is made or taken through the provision of this professional service.The practitioner facilitates the client's autonomy by encouraging and empowering clients to take responsibility for decision-making and change.The practitioner believes that the client is the expert in their own life and ultimately has the ability to make the changes that they need/desire. If clients are faced with an emergency in between sessions, they must contact the appropriate emergency service. In a life-threatening situation, the client must call 000 without delay.
If a client requires specialised care, the practitioner may refer the client to other services or suitable professionals that fit the client's needs and requirements. No assumption of responsibility is made or taken through the provision of this professional service.The practitioner facilitates the client's autonomy by encouraging and empowering clients to take responsibility for decision-making and change.The practitioner believes that the client is the expert in their own life and ultimately has the ability to make the changes that they need/desire. If clients are faced with an emergency in between sessions, they must contact the appropriate emergency service. In a life-threatening situation, the client must call 000 without delay.